“I’ll BE
BACK”
A 2005 GAME PLAN FOR REAL CUSTOMER LOYALTY.
How well is your organization dealing
with customers? Customers are no longer kings, they’re
tyrants. This dynamic presentation, from the developer of America’s
first frequent flyer program, explores ways to build customer
loyalty so your current customers become your most powerful
marketing advantage. You'll explore:
-
How to recognize the
symptoms of service decay.
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Immediate steps you
can take to build real customer loyalty.
-
How to build a
“customer first” attitude in every employee, every day.
Keynote address or
workshop program. |